Frequently Asked Questions

Answers to the questions patients ask us most. If you don’t see what you’re looking for, contact the office at 321.406.0001.

All Questions

What is a urogynecologist?
A urogynecologist specializes in treating women with pelvic floor disorders — bladder malfunction, prolapse (abnormal descent of the genital organs), fecal incontinence, and painful sex. Most urogynecologists are board-certified in Female Pelvic Medicine and Reconstructive Surgery (FPMRS), a certification that requires a fellowship after a residency in Obstetrics and Gynecology or Urology.
What's the difference between a urologist and a urogynecologist?
A urogynecologist treats women’s pelvic floor disorders — bladder problems, prolapse, fecal incontinence, and painful intercourse. A urologist treats kidney and bladder issues such as kidney stones or bladder/kidney cancer, in both men and women. See Do I need to see a urologist or urogynecologist? for a full breakdown.
Who is the doctor at Central Florida UroGynecology?
Marja Sprock, M.D. — a board-certified obstetrician and gynecologist (FACOG) with fellowship training in Urogynecology, and one of the nation’s first Board Certified FPMRS (Female Pelvic Medicine and Reconstructive Surgery) specialists. She trained at Henry Ford Hospital in Detroit and has practiced in Brevard County since 2011.
Is Central Florida UroGynecology an all-female practice?
Yes. Every provider and staff member is a woman, and the practice’s philosophy is ‘Care by Women for Women.’
What areas does Central Florida UroGynecology serve?
The practice is based in Rockledge, FL and serves patients throughout Orlando, Brevard County, Melbourne, Palm Bay, Viera, Titusville, Vero Beach, and Port St. Lucie.
Do I need a referral to see Dr. Sprock?
Many patients are able to schedule directly with Central Florida UroGynecology without a referral, though this can depend on your insurance plan. Call 321.406.0001 or use the New Patient form to confirm.
Does Central Florida UroGynecology treat men?
Central Florida UroGynecology focuses on Urogynecology and pelvic floor care for women. Call 321.406.0001 to ask about your specific situation.
Does Central Florida UroGynecology offer telehealth or virtual visits?
Telehealth is available depending on your chief complaint and appointment availability. Call 321.406.0001 to check whether a virtual visit fits your situation.
What conditions does Dr. Sprock treat?
Urinary incontinence, fecal incontinence, overactive bladder, voiding dysfunction, pelvic organ prolapse, pelvic pain, interstitial cystitis / bladder pain syndrome, pelvic floor muscle dysfunction, hormonal replacement, and cosmetic offerings including pelvic floor enhancement. See What We Treat for details on each condition.
What types of pelvic organ prolapse does the practice diagnose?
Urethrocele, cystocele, enterocele, rectocele, uterine prolapse, and cuff prolapse. Combinations of these are common, and treatment options range from conservative approaches to surgical repair.
Does the practice offer cosmetic gynecology procedures?
Yes, including labiaplasty and vaginal tightening for patients who feel their vaginal muscles have become less taut, often after multiple vaginal births, or who are bothered by enlarged labia.
What is a well-woman visit at Central Florida UroGynecology?
A preventive care and health maintenance visit for established patients over 45, tailored to your specific health needs.
What causes chronic UTIs, and how can I help prevent them?
Chronic UTIs can be related to congenital factors, sexual activity, spermicide use, kidney stones, or bladder tumors, and are usually linked to the body’s reduced resistance to bacteria rather than poor hygiene. The vagina needs to stay acidic — avoid soap and fragranced wipes near it, and wash with water instead. Read more in Understanding and Preventing Chronic UTIs.
What is the Emsella chair?
The Emsella chair is an FDA-approved treatment for urinary incontinence that uses electromagnetic technology to stimulate and strengthen the pelvic floor muscles — the equivalent of thousands of Kegel contractions in a single 30-minute session, fully clothed and seated. Read more in Emsella: Electromagnetic Pelvic Floor Strengthening Chair.
What is the O-Shot?
The O-Shot uses platelet-rich plasma (PRP) derived from your own blood, injected to help improve sexual satisfaction and mild urinary incontinence. It’s a quick in-office procedure; Dr. Sprock is a certified O-Shot provider. Read more in O-Shot: Vaginal and Clitoral PRP for Better Sex.
What are hormone pellets and how do they work?
Hormone pellets are small, bioidentical hormone implants (estradiol and, when appropriate, testosterone) inserted under the skin in a quick in-office procedure. They release hormones steadily over about three months, helping with menopause symptoms like hot flashes, sleep, and overall well-being. Read more in Hormone Pellets: A Better Solution.
What is a pessary?
A pessary is a device placed in the vagina to support the bladder, uterus, or other pelvic organs when they’ve prolapsed (descended). It’s a non-surgical option that can also help with stress urinary incontinence. Read more in Understanding Pessaries: A Non-Surgical Option for Pelvic Organ Prolapse.
What is Dr. Sprock's medical training and background?
Marja Sprock, M.D. completed her OB/GYN residency at Henry Ford Hospital in Detroit, where she also completed her fellowship in Urogynecology under Dr. David Richardson. She served as assistant program director of the OB/GYN residency program for five years and director of the Urogynecology section, before establishing her practice in Brevard County in 2011.
Is Dr. Sprock board-certified?
Yes. Dr. Sprock is a board-certified obstetrician and gynecologist (FACOG) with fellowship training in Urogynecology, and one of the nation’s first Board Certified FPMRS (Female Pelvic Medicine and Reconstructive Surgery) specialists.
What professional organizations is Dr. Sprock a member of?
The International UroGynecological Association (IUGA), the American UroGynecologic Society (AUGS), and the American Association of Gynecologic Laparoscopists (AAGL).
What insurance does Central Florida UroGynecology accept?
Medicare, AARP, Blue Cross Blue Shield, Care Plus, GEHA, Florida Health Care Plans, Tricare, United Commercial, United Medicare Advantage, Cigna Commercial, Cigna Medicare, Champva, many Medicare Replacement Plans, Humana, Health First Medicare Advantage, Aetna, Freedom Health, and Devoted Health. Some plans require using the insurance check form to confirm coverage before booking.
Does Central Florida UroGynecology accept Medicaid?
No. Central Florida UroGynecology does not currently accept Medicaid.
How do I check if my insurance is accepted before booking?
Use the insurance check form on the Insurance & Billing page to find your out-of-pocket cost before booking, or fill out the Patient Intake form and the office will confirm coverage for you.
Who do I contact with a billing question?
Use the billing question option on the Insurance & Billing page to ask about a charge, statement, or payment plan, or call the office directly at 321.406.0001.
How do I become a new patient at Central Florida UroGynecology?
Complete the New Patient form online, which verifies your insurance is accepted and gets you scheduled with Dr. Sprock. Next-day appointments are often possible.
What should I expect at my first urogynecology appointment?
Your first visit is a thorough consultation with Dr. Sprock to discuss your symptoms and history. Depending on what brings you in, it may also include a urinalysis and a bladder scan — a quick, painless way to check how well your bladder empties. Everything is explained as we go, and there’s no reason to feel embarrassed; these are common concerns we see every day.
Is there paperwork I need to bring to my first visit?
Yes — New Patient Paperwork must be completed on paper and brought to your first visit. You can download it from the New Patient page.
How do I submit paperwork or request medical records as an existing patient?
Existing patients can upload documents, submit a medical records release, or request records be sent to another provider through the Existing Patient page.
How do I update my insurance or contact information as a returning patient?
Use the Update Your Info page to submit updated insurance and contact details.
Where is Central Florida UroGynecology located?
101 Eyster Blvd, Rockledge, FL 32955.
What are Central Florida UroGynecology's office hours?
Monday and Wednesday, 8:00 AM – 4:30 PM. Tuesday and Thursday, 8:00 AM – 5:30 PM. Friday, 7:00 AM – 12:00 PM. Closed Saturday and Sunday.
What is the phone number for Central Florida UroGynecology?
321.406.0001. The fax number is 321.806.3928.
How do I access the patient portal?
Existing patients can log in through the Patient Portal page to view upcoming appointments, account balance, itemized receipts, current prescriptions, medical notes, and lab results, or send a secure message to staff.